Terms of service

Terms of Service – The Lace Culture


Welcome to The Lace Culture. By placing an order or using our website, you agree to the following Terms of Service. Please read carefully.



1. Orders and Sales

    •    All products are made to order and custom hand-colored.

    •    All sales are final. We do not offer refunds, exchanges, or returns.



2. Product Disclaimer

    •    Colors may appear slightly different from photos due to hand-coloring variations or lighting in images.

    •    For curled wigs, units are layered to achieve the look in the photo and to ensure long-lasting curls.

    •    By purchasing, you acknowledge that minor variations are natural and unique to each unit.



3. Intellectual Property

    •    All content on this site, including images, videos, text, and branding, is the property of The Lace Culture.

    •    Unauthorized use, reproduction, or distribution of our content is strictly prohibited.



4. Customer Agreement

    •    By placing an order, you agree to comply with all policies, including Shipping, Privacy, and Care Policies.

    •    You acknowledge that you have read and accepted these Terms of Service before completing your purchase.



5. Shipping and Responsibility

    •    Orders are shipped from Allentown, PA, USA.

    •    The Lace Culture is not responsible for lost or damaged packages in transit. Customers must contact the shipping carrier directly for any issues.



6. Governing Law

    •    These Terms of Service are governed by the laws of Pennsylvania, USA.

    •    Any disputes arising from your purchase will be handled under the jurisdiction of Pennsylvania.



7. Updates and Modifications

    •    The Lace Culture reserves the right to update or modify these Terms of Service at any time.

    •    Continued use of our website or placing an order constitutes acceptance of the updated terms.