Terms of service

Terms of Service – The Lace Culture

Welcome to The Lace Culture. By placing an order or using our website, you agree to the following Terms of Service. Please read carefully.

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1. Orders and Sales

    •    All products are made to order and custom hand-colored.

    •    All sales are final. We do not offer refunds, exchanges, or returns.

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2. Product Disclaimer

    •    Colors may appear slightly different from photos due to hand-coloring variations or lighting in images.

    •    For curled wigs, units are layered to achieve the look in the photo and to ensure long-lasting curls.

    •    By purchasing, you acknowledge that minor variations are natural and unique to each unit.

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3. Intellectual Property

    •    All content on this site, including images, videos, text, and branding, is the property of The Lace Culture.

    •    Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

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4. Customer Agreement

    •    By placing an order, you agree to comply with all policies, including Shipping, Privacy, and Care Policies.

    •    You acknowledge that you have read and accepted these Terms of Service before completing your purchase.

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5. Shipping and Responsibility

    •    Orders are shipped from Allentown, PA, USA.

    •    The Lace Culture is not responsible for lost or damaged packages in transit. Customers must contact the shipping carrier directly for any issues.

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6. Governing Law

    •    These Terms of Service are governed by the laws of Pennsylvania, USA.

    •    Any disputes arising from your purchase will be handled under the jurisdiction of Pennsylvania.

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7. Updates and Modifications

    •    The Lace Culture reserves the right to update or modify these Terms of Service at any time.

    •    Continued use of our website or placing an order constitutes acceptance of the updated terms.